Privacy Policy

Who We Are

Raiyaan Travel Ltd is a travel and tourism company providing tour packages, destination planning, travel-related services, enquiries, and booking assistance.

Our website address is:

https://raiyaantravelltd.site/

We respect your privacy and are committed to handling personal information responsibly and securely.

Information We Collect

When you use our website, contact us, submit an enquiry, request a quotation, or make a booking, we may collect information such as:

Full name
Email address
Phone or WhatsApp number
Residential or billing address, where required
Travel destination and preferences
Travel dates
Number of travellers
Passport or travel-related information, where required to provide a requested service
Booking and transaction information
Messages or information submitted through our contact and enquiry forms
IP address
Browser and device information
Website usage and analytics information
Cookies and similar technologies

Payment information, where applicable, may be processed through third-party payment service providers. Raiyaan Travel Ltd does not intentionally store full payment-card details unless required and securely supported by the payment system being used.

How We Use Your Information

We may use the information you provide to:

Respond to your enquiries
Prepare travel quotations
Process and manage bookings
Arrange tours and travel-related services
Provide customer support
Communicate important booking or service information
Confirm payments and transactions
Improve our website, services, and customer experience
Prevent fraud, misuse, or security threats
Maintain appropriate business and transaction records
Send promotional or travel-related communications where you have agreed to receive them

We do not use your personal information for purposes unrelated to our services without an appropriate reason or your consent where required.

Travel and Booking Information

Some travel services may require additional information to complete a booking or reservation.

Depending on the service requested, this may include:

Passport details
Date of birth
Nationality
Flight information
Hotel preferences
Visa-related information
Emergency contact details
Other information required by airlines, hotels, tour operators, immigration services, or travel partners

We request this information only when it is reasonably necessary to provide the requested travel service.

Cookies

Our website may use cookies and similar technologies to:

Keep the website functioning properly
Remember user preferences
Understand how visitors use our website
Improve website performance
Measure traffic and engagement
Support relevant marketing activities where applicable

You can control or disable cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.

Website Analytics

We may use analytics services to better understand website traffic and visitor behaviour.

These services may collect technical information such as:

IP address
Device type
Browser type
Pages visited
Time spent on pages
Referring website
General geographic information

This information helps us improve the performance and usability of the Raiyaan Travel Ltd website.

How We Share Your Information

We may share necessary information with trusted third parties when required to arrange or provide travel services.

These may include:

Airlines
Hotels and accommodation providers
Tour operators
Transportation providers
Travel partners
Visa or immigration service providers
Payment processors
Insurance providers, where applicable
Website hosting and technology providers
Professional service providers
Government or regulatory authorities where legally required

We only share information that is reasonably necessary for the relevant service or business purpose.

Payment Information

Where online or remote payments are available, payment transactions may be handled by secure third-party payment providers.

Those providers may collect information required to process the transaction and will handle that information according to their own privacy and security practices.

Raiyaan Travel Ltd does not sell customers’ payment or personal information.

Embedded Content and Third-Party Websites

Our website may contain embedded content or links to third-party websites, including:

Maps
Videos
Social media platforms
Airlines
Hotels
Travel partners
Booking services
Payment providers

Third-party websites may collect information, use cookies, or track your interaction with their services.

Raiyaan Travel Ltd is not responsible for the privacy practices of independent third-party websites. We recommend reviewing their privacy policies before providing personal information.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for purposes such as:

Managing enquiries and bookings
Providing requested travel services
Customer support
Accounting and transaction records
Fraud prevention and security
Resolving disputes
Meeting applicable business or legal requirements

When information is no longer reasonably required, it may be deleted, anonymised, or securely archived as appropriate.

Your Privacy Choices and Rights

Depending on your location and applicable requirements, you may be able to request that we:

Provide information about personal data we hold about you
Correct inaccurate or incomplete information
Delete certain personal information
Stop or restrict certain uses of your information
Provide a copy of information you have supplied
Stop sending promotional communications

To make a privacy-related request, contact us using the details provided below.

We may need to verify your identity before processing certain requests.

Marketing Communications

We may occasionally send information about:

Tour packages
Travel offers
New destinations
Seasonal promotions
Raiyaan Travel Ltd services

Where consent is required, we will send promotional communications only after receiving appropriate permission.

You may unsubscribe or ask us to stop sending promotional messages at any time.

Data Security

We take reasonable administrative and technical measures to protect personal information against:

Unauthorised access
Loss
Misuse
Alteration
Disclosure
Destruction

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

International Travel and Data Sharing

Travel arrangements may require information to be shared with service providers located in countries outside your country of residence.

For example, information may need to be provided to an overseas hotel, airline, tour operator, transportation provider, or other travel partner in order to fulfil your booking.

We aim to share only the information reasonably necessary to provide the requested service.

Children’s Privacy

Our services may include travel arrangements for children when booked by a parent, guardian, or authorised adult.

We do not knowingly seek to collect personal information directly from children for independent marketing purposes.

Where information about a child is required for travel arrangements, it should be supplied by an appropriate parent, guardian, or authorised person.

Changes to This Privacy Policy

Raiyaan Travel Ltd may update this Privacy Policy from time to time to reflect changes to our website, services, technologies, or business practices.

The latest version will be published on this page.

Last updated: August 2026

Contact Us

If you have questions about this Privacy Policy or how Raiyaan Travel Ltd handles personal information, please contact us:

Raiyaan Travel Ltd

Website: https://raiyaantravelltd.site/

Email: info.raiyaantravelltd@gmail.com

Phone: +44 7848472005

Address: 182-184 High Street North, East Ham, London, United Kingdom, E6 2JA